Frequently Asked Questions
Welcome to our FAQ Page. We’re here to answer all the residential and commercial cleaning questions you have. Please read below so we can give you an accurate quote. Thank you!
General FAQ
We do residential and commercial cleaning as well as recurring/one-time cleans, deep cleaning, move-in and move-out cleaning, disinfection, carpet cleaning, and post-construction cleaning.
We customize them to meet your needs. Typically (unless instructed otherwise) we vacuum, dust, wipe down surfaces, clean the bathroom and kitchen, and tidy.
No, you do not. Our cleaners will be equipped with eco-friendly cleaning products to ensure the best results.
Yes, they are. We ensure they’re fully trained; otherwise, they don’t clean. They are also insured to give you peace-of-mind.
A standard-size home or space takes about three hours to clean. Depending on the size of your space, it may take less time or longer.
It’s when we go beyond the surface dirt of a mess and when we clean your space from top to bottom. This takes more time, of course, but it’s to ensure a healthier environment.
We recommend it once or twice a year.
We can tackle around 1,000 square feet per hour, so it will depend on the size of your space.
Recurring Housekeeping & Maid Services FAQ
The cost of recurring maid service can vary based on factors such as the size of your home, the level of cleaning required, and your location. Generally, the frequency of service (weekly, biweekly, or monthly). To get an accurate estimate, we request a customized quote right from this website or give us a call. We will provide a customized quote that takes into account your specific needs and preferences.
Yes, we prioritize the safety of your family and pets. Our cleaning products are carefully selected to be non-toxic, minimizing any potential harm to your loved ones, pets, or the environment. If you have specific concerns or allergies, please let us know, and we can make accommodations to use alternative products that are safe for everyone in your household.
We understand the importance of trust when inviting someone into your home. Our cleaning staff undergoes a rigorous selection process, including background checks and reference checks. They are trained professionals who are dedicated to maintaining the highest level of professionalism and integrity. Additionally, we are fully bonded and insured to provide added peace of mind, ensuring that you and your home are protected throughout our service engagements.
Deep Cleaning FAQ
A deep house cleaning service is a comprehensive and thorough cleaning process that goes beyond regular cleaning tasks. It typically includes cleaning and sanitizing high-touch surfaces, detailed cleaning of kitchen appliances, thorough bathroom disinfection, dusting and wiping of baseboards, blinds, and light fixtures, deep carpet cleaning, and more. The goal is to address neglected areas and remove built-up dirt, grime, and allergens to leave your home exceptionally clean and refreshed.
The duration of a deep house cleaning service can vary depending on factors such as the size of your home, its current cleanliness level, and the specific services requested. On average, a deep cleaning can take anywhere from several hours to a full day for larger homes. Our professional cleaning team will provide you with a more accurate time estimate after assessing your home’s needs during an initial consultation.
The frequency of deep house cleaning services depends on your individual needs and lifestyle. For most homes, deep cleaning on a quarterly or semi-annual basis is sufficient to maintain a high level of cleanliness. However, homes with high traffic, pets, or specific cleanliness standards may benefit from more frequent deep cleanings. Our team can help you determine an appropriate schedule tailored to your requirements during the consultation.
Move In/Out Cleaning FAQ
It depends on the size of your spaces, the level of cleaning required, your location, and any specific requests you may have. Larger spaces with extensive cleaning needs may cost more.
It covers a thorough clean and sanitization of the entire interior, including kitchen appliances, countertops, and cabinets, scrubbing and disinfecting bathrooms, dusting and wiping down all surfaces, vacuuming and mopping floors, and removing any trash or debris.
Ideally, a few weeks before your cleaning date. This allows you to secure a convenient time slot with the cleaning service, especially if you’re moving during a busy season.
Post-Construction Cleaning FAQ
It’s a service that cleans construction/renovation sites as they often leave behind dust, debris, and residues that can be hazardous.
It includes dusting and cleaning all surfaces, removing construction debris, cleaning and sanitizing fixtures, appliances, and windows, vacuuming and mopping floors, and addressing any specific cleaning needs arising from the construction or renovation.
It varies on the size and complexity of the project. It’s best to schedule it after all the work is complete. That way, we can work without interruptions.
Yes. Whether it’s a newly constructed home, a renovated office space, or a retail store, a post-construction clean applies to all.
Commercial Office Cleaning & Janitorial Services FAQ
A well-designed cleaning roster is essential for maintaining a clean and hygienic environment. By allocating cleaning tasks strategically, considering surface-specific needs, and employing trained cleaners with the right equipment, you can ensure optimal cleaning results for your office space.
By contacting us. We will give you a comprehensive assessment, transparent pricing, and a team of dedicated professionals committed to delivering exceptional cleaning results.
It depends on factors like the size of your office, the number of employees, the nature of your business, and your budget. We offer daily cleaning, weekly cleaning, bi-weekly cleaning, and seasonal cleaning.
Here is what makes us the preferred cleaning solution for so many in the Lower Mainland:
- We are locally owned and operated
- We use Eco-Friendly cleaning products that are safe for kids, pets, and the environment
- Our scheduling is flexible to work into your busy life
- We clean both residential and commercial
Carpet Cleaning FAQ
We recommend it at least once every 8-12 months.
Establish a regular cleaning routine that includes monthly vacuuming and shampooing. We will take care of this with our recurring cleaning options.
It depends on how much rug there is to clean. We offer hourly pricing instead of traditional square foot or room size rates. Give us a call for a quote.
While vacuum cleaners can help to some extent, they often fall short of providing a truly deep and thorough clean. That’s where our expertise comes in because if you do it wrong, then you might ruin your carpet.
There are certain techniques of course. We will revive your upholstery and infuse it with a delightful fragrance. Call to learn more and get a quote.
It’s a process, for sure, but our team makes sure that all dust, dirt, allergens, and even pet dander are gone with every area rug we clean. Call to learn more and get a quote.